Who We Are
GoCare Health Solutions Limited is a reliable, results oriented and dependable partner in providing quality and professional home-based health care services. Our decade+ specialization in this field, since 2011, not only gives us the necessary extensive experience but also unmatched confidence in delivering quality and excellent services.
Headquartered in Nairobi Kenya, the company has gained vast experience and valuable knowledge in all spheres relating to home-based care thus enabling us to attend to all our assignments conﬁdently while addressing them accurately with a touch of excellence. We believe that we have been and are fulfilling a great call!
To be the leading and most preferred home-based care providers and trainers of choice in Kenya.
To enrich the health and wellness of the sick, elderly, terminally ill and persons’ living with disabilities; through cost-effective home-based care services that help them live comfortably and with dignity in the health challenges they are faced with.
Our Core Values
We are honest, do what is right and build a trustworthy relationship between our staff and clients.
We distinctively deliver on every assignment effectively and efﬁciently through processes and ways that put a smile on the people we serve.
We are kind, caring, and empathetic with those we serve and with each other. We respect everyone, every time.
- Client satisfaction:
We show how we value our new and existing client relationships by being committed to our promises on service delivery, listening, respecting, and promptly responding to our customers' needs.
- Innovation & skills development:
We continually learn, create, and develop new or adjust existing systems or processes to improve our work and advance our staffs knowledge and skills through adequate training to enhance their ability to effectively meet patient’s needs now and in the future.
What we do
- We provide home based care services to elderly, terminally ill, sick or persons living with disabilities.
- Professional therapy services at home i.e physiotherapy, occupational, speech therapy etc
- We provide patient attendants to hospitalized patients for personalized care.
- Training and skills development – GoCare Training Institute
- We also sell, rent and or supply personal and medical care items, devices, and equipment.
- We facilitate staffing solutions to institutions (i.e Patient Attendants, Nurses and Therapists).
- Nutrition consultation, diet planning and professional counselling services.
- Consultancy services to families, companies, health institutions and research organizations.
I highly recommend this home care service. They came home to treat my daughter with home IV meds for a week. The nurses were always patient, courteous, and professional. I would call them again anytime.
Great staff who give exceptional customer service with super follow up.The promptness in sending a replacement care giver in cases of off days of as requested by client is highly appreciated. We were also very encouraged by the regular scheduled home visits
GoCare Health Solutions Ltd has provided my elderly Dad with professional and very supportive nursing assistance, I highly recommend their services for high quality home care.
Well established &offers good services.
Excellent and reliable! Thank you for keeping your word... And being keen to details.
A commendable organization. I am glad of the relationship we have had. Happy to recommend GoCare to others in need of these services.
They are keen to details, listens to client needs and gives prompt advise/ response. Very dedicated to the patient well being. I would recommend them highly.
We have used GoCare caregiving and nursing services for over two years and are extremely pleased. We have peace of mind because we know mum is in safe hands. I highly recommend them. They are responsive, professional, and still feel like family
As we go through this challenging period (Covid-19 pandemic), let me on behalf of the others state that we sincerely appreciate the great support that you have given us. I cannot find words to express our sincere gratitude for what you have done. Fred, ken, and Simon have been part of our family. We thank them and also you, may God bless you abundantly.
’I can highly recommend this company, extremely good customer service where client satisfaction with carers is paramount. Highly organised and reliable and most of all responsive. They have come to the rescue on more than one occasion. Well done for showing how things should be done and keep up the good work. You are really good on communication and excellent documentation of the care provided.
On matters caring for my parents, I settled since the day I engaged GoCare. I don't regret. Their staff are well trained and the cost is reasonably affordable. Ahsanteni! We appreciate your help as a family.
I have liked your professional outlook - e.g. Uniforms / Patient care / Prompt and timely attention to issues / Good turnaround on requests / Versatile and adaptable. Instrumental in ensuring good quality of life for the client.
Great service provided by highly skilled personnel
Having Emma, Harriet and Josephine take care of me has been fantastic. The ladies each have a unique sense of humor, which makes doing a difficult, personal job much easier. My main likes are the ladies commitment to their job, lovely attitude, sense of humor and willingness to learn about me. I also really appreciate the work of Sarah and Jessica in helping find extra equipment for me while I have waited for my belongings to arrive from overseas. Generally, I have no complaints about the level of service GoCare has afforded me. When you are disabled you must place an enormous amount of trust in people, who are initially strangers. Working with everyone I have met so far really has been a God send. I can't thank you enough.
What your organization has done we could not have managed. We are grateful. I would be willing to recommend GoCare to someone else. I am happy to be part of the survey and it shows some professionalism in the company. After staying with you for more than two years we feel we are part of a team/family.
I thank GoCare and its health care workers Paul and Meshack and physical therapist Dennis for making my spouse journey easier. Convened and tentative staffs were like family members not employees. Every aspect of the service was excellent.
Thank you for the excellent services of your company. Peter was very competent and professional as well as being caring and kind. I liked the friendly and helpful attitude of the nurse Peter.
GoCare were very professional during my Mum's illness and provided us with excellent 24-hour home-based care. We appreciated the openness in getting us the right carers and changing them when we needed it. The wholistic care which included physiotherapy and even helping us source for medical products was very appreciated. They walked with us up until my Mum's demise and past the funeral service which was a great comfort. I liked their adaptability and consistency
I want to thank you for sending James to take care of my father. Dad is not an easy person when he is not well, yet James handled him professionally and calmly until dad cooperated with him. I was grateful for his service. I told him I would write something to you to commend him. Thanks
The relationship started in a very difficult and trying time. We are grateful as a family for your dedication for the entire 3 years we engaged your services.
I appreciate your deliberate efforts to meet the needs of our Dad throughout. Every staff deployed blended well with the patient and us all.
The engagement has not only helped us to comfortably engage in our daily life activities, but also given us the peace of mind that mum is in good hands all the time even in our absence. You haven’t failed.
You’ve been supportive and we are happy as a family. Thank you.
Dedicated staff and very professional as well as being understanding. Will always be grateful.